Job Description

Title: Physical Therapy Patient Registration

Employment Type: Full Time

Work Hours: Monday through Friday, 7:00 am - 4:00 pm

City: Moline

State: Illinois

We care about our employees! We value and respect the talented and committed people who make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day.

Position Responsibilities:

We are seeking a versatile and dedicated individual to join ORA's Physical Therapy Patient Registration team to provide excellent patient care and support in the clinic. In this role, you will communicate with patients to schedule, cancel, or reschedule physical therapy appointments while providing a welcoming environment. The responsibilities for this position include verifying patient demographic information and updating that information as needed, scanning insurance and identification cards, verifying insurance eligibility, and updating patient accounts accordingly. You will handle tasks such as directing or assisting patients in completing appropriate paperwork and answering patient questions, managing point-of-series collections, preparing patient charts for upcoming appointments, and assisting coworkers daily. ORA holds all our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As a part of the Physical Therapy Patient Registration Team, you will play a vital role in providing excellent patient care by communicating and scheduling physical therapy appointments in a friendly and efficient manner.

Requirements:

This position requires a high school diploma or equivalent. We would prefer previous customer service experience in a medical office setting. A successful candidate will display excellent interpersonal, oral, and written communication skills as well as the ability to organize and prioritize tasks effectively and accurately. This role requires strong computer skills and the ability to efficiently navigate multiple computer applications simultaneously; prior EMR experience is preferred. This candidate must have the flexibility to work some evenings and Saturdays as well as the ability to occasionally travel to other ORA physical therapy clinic locations as needed.

Benefits:

Click here for more information about the benefits offered as part of our employment package with ORA Orthopedics. Please note that some benefits are dependent upon the position and employment status held.

ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery and more. For more information on our practice, visit our website at Apply to join our team today!

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