Job Description

• Candidates with very good experience in Customer Communication Management (CCM) and tools like Quadient/OpenTextExstreem /Documaker
• 5 + years of industry experience with strong expertise in life insurance & annuity product development and servicing.
• Proven experience handling Content Management and customer communication projects involving tools like Quadient, Exstream, FileNet etc.
• Ability to lead of Developers working on ECM, CCM tools and API's related to Document management and customer communication integrations.
• Good to have exposure to AWS modules and Document DB.
• Must have direct experience actively using the Agile SDLC.
• Must be proficient with Jira or equivalent tools.
• Strong communication skills with ability to align the organization on complex business feature support and assistance in making technical decisions.
• Adept at demonstrating soft skills such as collaboration, creative thinking, critical observation, decision making and problem solving.
• Work with the SAE/CPO of Customer communication and content Management Domain to set clear vision.
• Assist in communicating the product vision to key stakeholders and the members of our clients and consumers.
• Ensure alignment of product features with Agile Epics, Features, and Stories with the overall product vision.
• Create and continuously improve the product backlog, working with the team and Scrum Master, ensuring all items are clearly described, estimated, and prioritized.
• Review, provide feedback, and approve all work completed by the team (aka: Product Owner Review) before that work gets release to our business partners.
• Work closely with the team Tech Lead and the platform System Architect to deliver solutions that are modular, reusable, and technology forward.
• Establish and lead multiple teams across the Domain Journey to build skill sets, enhance collaboration on development, and optimize compensation capabilities for speed to market and operational efficiency.

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