Dental receptionist / admin Job at Fairlawn Dental Care, Akron, OH

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  • Fairlawn Dental Care
  • Akron, OH

Job Description

Fairlawn Dental Care - Dental Receptionist

At Fairlawn Dental, we believe that a healthy smile starts with a supportive and harmonious team. We aren't just looking for a clinician; we are looking for a compassionate advocate for patient health to join our 5.0-star rated practice. If you value a workplace that respects your clinical judgment—allowing you the time you actually need to provide exceptional care—you’ll find a welcoming home with our friendly, team-oriented staff.

Title

Dental receptionist / admin

Job Description

Patient Concierge: Greet patients warmly upon arrival, manage the check-in/check-out process, and ensure all new patient paperwork is completed accurately.
Schedule Orchestration: Efficiently manage the practice calendar, scheduling appointments to optimize flow while accommodating emergency "squeeze-ins" with grace.
Insurance & Billing Navigation: Verify insurance benefits prior to appointments, explain treatment plans/co-pays to patients, and process payments securely.
Communication Hub: Answer multi-line phones, respond to patient inquiries via email or text, and manage appointment confirmations and follow-ups.
Administrative Support: Maintain digital patient records in strict accordance with HIPAA regulations and assist the clinical team with referral coordination.

Salary Range

full-time $18 - $26 per hour

- Competitive salary based on qualifications and experience.

Benefits

Financial Security: 401(k) retirement plan with company matching.
Health & Wellness: Health insurance contributions and Paid Time Off (PTO).
Dental Perks: Dental benefits for the employee and their immediate family.
Additional Perks: Employee discounts, flexible scheduling, and a bonus program currently in development.

Shift & Schedule

Monday, Tuesday, Wednesday, Thursday, and Saturday.

Requirements
  • Dentrix
  • Eaglesoft
  • Experienced Dental Receptionist / Admin (1+ years)
  • Open Dental

Experience: At least 1 year of experience in a dental or medical office setting is preferred (experience with dental software like Dentrix or Eaglesoft is a major plus).
Knowledge: Familiarity with dental terminology and a solid understanding of dental insurance verification processes.
Soft Skills: Exceptional interpersonal skills—you must be comfortable talking to people and handling occasional high-pressure situations with a smile.
Tech-Savvy: Proficiency in Microsoft Office and the ability to learn new practice management software quickly.
Education: High School Diploma or equivalent required.

Hiring Process

[1] Please apply through the Jobley application form

[2] A recruiter will contact you to schedule an interview

[3] Interview

[4] Job offer

[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

Jobley Bonus

$75

If you land this job through Jobley, you will be eligible for a jobley bonus.

Job Tags

Hourly pay, Full time, Work at office, Immediate start, Flexible hours, Shift work

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